Legal Information

Terms and Conditions

Please read these terms carefully before using our services or placing an order.

Last updated: December 31, 2025

Elvyn Hub

Welcome to Elvyn Hub! These Terms and Conditions ("Terms") govern your access to and use of www.elvynhub.store and any products or services purchased through them (collectively, the "Services"). By accessing or using the Services or placing an order, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, placing an order, or otherwise using the Services, you confirm that you accept these Terms in full.

2. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Services after any changes constitutes acceptance of the new Terms.

3. Account Registration

  • You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account.
  • You agree to provide accurate, current, and complete information during registration and to update it as necessary.

4. Orders and Payment

  • All orders are subject to acceptance and availability.
  • Prices are shown in NGN and include applicable taxes unless stated otherwise.
  • We accept payment via the methods displayed at checkout. Payment will be taken at the time of order.
  • We reserve the right to refuse or cancel any order for any reason, including pricing errors, suspected fraud, or stock availability.

5. Discount Codes & Promotions

  • Discount codes are valid only for the specified period and on eligible items.
  • Codes are non-transferable, cannot be exchanged for cash, and may not be combined with other offers unless explicitly stated.
  • We reserve the right to cancel or modify promotions at any time.

6. Shipping & Delivery

  • Shipping costs, methods, and estimated delivery times are displayed at checkout.
  • Delivery dates are estimates only; we are not liable for delays caused by carriers or unforeseen events.
  • Risk of loss and title for items pass to you upon delivery to the shipping carrier.

7. No Returns • No Refunds • No Exchanges on Correct Orders

All sales are final. Once an order has been placed and delivered, we do not accept returns, exchanges, or issue refunds or store credit for change of mind, sizing preferences, or any reason other than a verified fault on our part.

The following items are non-returnable and non-exchangeable under any circumstances:

  • Sale items & final-sale items
  • Customized or personalized products

If your item arrives faulty, damaged, or incorrect (wrong item/size/color sent), please contact us within 48 hours of delivery with photos of the issue. We will then arrange a replacement or store credit at our discretion. In these rare cases, we will provide a prepaid return label.

8. Intellectual Property

All content on the Website and App (including text, images, logos, designs, and software) is owned by Elvyn Hub or its licensors and is protected by copyright, trademark, and other laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law:

  • The Services are provided "as is" without warranties of any kind.
  • Elvyn Hub shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits or data, arising from your use of the Services or purchase of products.
  • Our total liability shall not exceed the amount you paid for the product(s) in question.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the country Nigeria without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts.

11. Force Majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control (e.g., natural disasters, war, pandemics, carrier delays, etc.).

12. Contact Information

For questions, complaints, or support:

Email: support@elvynhub.store

By shopping with us, you agree to these Terms and Conditions.

Thank you for being part of the Elvyn Hub community!

Questions About Our Terms?

If you have any questions about these Terms and Conditions, please don't hesitate to reach out to our support team.